How does free shipping work?
After you place an order, our awesome warehouse team will race to prepare your package in a nondescript mailer within 48 hours. They’re pretty competitive though, and their current record is less than 12 hours.
As they practice for their Olympian spotlight, you’ll receive email notifications every step of the way.
From there, your order will be handed off to one of our shipping partners and you’ll receive a tracking number so you know exactly when to sprint with joy to your mailbox. You can expect to receive your package in 3-10 days when using standard shipping.
How do I track my package?
When your order is ready for transit, you will receive a shipping confirmation with your tracking number via email - you can also view the status of your orders and subscriptions at any time from the Account page of our website.
Where can you ship to?
Our products are currently available across the continental United States where local regulations allow! (We are unable to ship to Hawaii or Washington state at this time)
Please note local regulations could be subject to change at any time; while we make our best effort to inform customers of changes that will impact them, we are unable to give legal advice and recommend you read up on any local legislature that could impact these products.
How do I change/cancel my order?
You can view the status of your order at any time via the
Account page of our website.
You will also receive updates via email as your order is packed and handed off to be shipped.
When will my order ship?
Orders are fulfilled within standard business hours Monday thru Friday at our warehouse facility in Madison, WI. Most orders ship same-day, but orders placed after 3pm EST, on holidays, or over the weekend may take up to 48 hours to fulfill. You will receive a tracking number via email when your package is prepared for transit.
Please note we are unable to support overnight shipments at this time. Our expedited shipping options will reduce the total transit time, but our team still needs time to prepare and pack your order.
What methods of payment do you accept?
We accept all major credit cards. We also offer Buy Now, Pay Later options through Sezzle.
For security reasons, we do not offer gift cards or transferrable store credit at this time.
We do not currently accept any form of digital currency
Do you have a Money Back Guarantee?
At Indacloud, we strive to provide our customers with high-quality products and exceptional service; that said, we understand that there may be instances where you need to request a return. Our legendary customer service team is here to help!
We offer both a standard return policy and a New Customer Worry-Free Guarantee, so you’re covered at every stage of your stoner journey.
You can read our full policy here.
How is any of this legal?
The 2018 Farm Bill legalized the production, sale, and manufacturing of hemp derived products at the federal level, including all of the cannabinoids within. This bill redefines “hemp” as cannabis with a low THC content and removes it from the Controlled Substances Act. This includes everything derived from hemp such as CBD and THC, so long as the finished product has less than 0.3% Delta-9 THC on a dry weight basis.
This means that all of our products are federally legal to own, ship and consume. No medical card required!
How old do I have to be to purchase hemp products?
You must be 21 years or older at time of purchase to order from our site.
We take age restrictions very seriously; misrepresenting yourself to fraudulently obtain products is a direct breach of our
Terms of Service, and could lead to legal consequences.
Are Indacloud products lab tested?
Yes! All of our products are rigorously lab tested by a certified 3rd party lab that confirms our products are the right potency and free of harmful contaminants. These lab tests are referred to as Certificates of Analysis, or COAs.
You can find our COAs publicly posted
here.
Do Indacloud products get you high?
Absolutely, our products are very effective. Please use caution, as everyone has a different tolerance to THC. We highly recommend beginners start with a lower dose to see how it affects you.
Are Indacloud edibles vegan?
Indacloud gummies, including our Soda Shop, Delta 8, and Sleep Bliss series are all vegan. We use fruit pectin instead of traditional gelatin to form our gummies, giving them an amazing texture and making them free of any animal products.
Please reference the product pages of our other edibles to confirm they will meet your dietary needs before purchasing.
What is the difference between hemp and marijuana?
Both hemp and marijuana are part of the same plant species commonly referred to as Cannabis. They are similar, but have naturally higher concentrations of different compounds known as cannabinoids. Some of these cannabinoids are THC, CBD, and hundreds more with varying effects and amounts within the natural plant.
We sell hemp cannabis products compliant with the federal 2018 Farm Bill.
Is this “fake weed”?
Nope! Our products do not contain synthetic cannabinoids or vape additives; only the best hemp cannabinoids you can legally get on the Internet!
What is the difference between THC, Delta-8 THC, and THCA?
Great question! When most people say THC, they are referring to Delta-9 THC specifically – stoners’ favorite cannabinoid for unlocking creativity, giggles, and great snacks! Known for feelings of euphoria, relaxation, and altered senses, THC provides the “high” and majority of therapeutic benefits we expect from weed.
THCA, or tetrahydrocannabinolic acid, is the precursor to Delta-9 THC, commonly found in raw cannabis plant matter. When THCA is heated or dried, a process called decarboxylation, the -A falls off and the THCA is converted to THC.
Delta-8 THC is a minor cannabinoid that also occurs naturally in cannabis plants. It is chemically similar to Delta-9 THC, with a slight difference in the location of a double bond on the molecule. Delta-8 THC is reported to have milder psychoactive effects than Delta-9 THC, making it great for beginners and folks seeking the therapeutic benefits of cannabis without as intense of a “high.”
Can I combine a coupon with other promotions or discounts?
No, coupons cannot be combined with any other promotions, discounts, or offers unless explicitly stated otherwise at the time of the promotion. Only one discount may be applied per order.
What are Cloud Coins?
Cloud Coins are our loyalty rewards points! You can earn them by making purchases, referring friends, following us on social media, and more. Redeem them for discount codes to use at checkout.
How do I earn Cloud Coins?
You can earn Cloud Coins by making eligible purchases, by using your Refer-a-Friend code, or by completing activities. Be sure to check the wallet often for new and seasonal activities!
How do I complete activities?
- Open your rewards tab by clicking the cloud icon in the bottom right
- Click the icon labeled “Reward”
- Select “Complete” on any activity and follow the instructions
When do my Cloud Coins expire?
Once earned, your Cloud Coins expire 60 days after you earned them. Be sure to use them all before they expire! (Don’t worry, we’ll remind you)
How do I access my Cloud Coins?
You must be logged into your account to access your rewards.
- Go to your account login page: https://indacloud.co/my-account/
- Log in or create an account.
- Once logged in, look for the cloud icon in the bottom right corner of the screen and click it to open your rewards tab.
How do I create a Cloud Coins coupon?
Tip: Add all the products you want to purchase to your cart first so you know your total before creating a coupon (up to a maximum of a $50 coupon). Points cannot be used to cover shipping or insurance costs.
- Open your rewards tab by clicking the cloud icon in the bottom right.
- Click the icon labeled “Spend” to open the coupon creator
- Click on the input field and type in the coupon amount you'd like to apply toward your products.
- Click "Create __ Cloud Coin coupon" — this will generate a unique discount code beginning with "TIS".
- Your coupon will be saved under "My Coupons" for easy access.
The maximum coupon that can be created or redeemed is for $50.
How do I find my coupon codes if I haven’t used them yet?
- Open your rewards tab by clicking the cloud icon in the bottom right.
- Click the 2nd icon in your rewards tab to open the coupon creator.
- Scroll to the section titled “Your Coupons”
- Copy the code for the discount that you want to use.
If you do not see the section or there are no coupons to copy, please reach out to our customer service team.
What should I do if I don’t want to use a coupon that I created?
Nothing! Generated coupons expire after a short period of time and the points that you redeemed to create that coupon will be returned to your balance. If you don’t see the coins returned to you within 24 hours, please contact our customer service team.
How do I use my Cloud Coins coupon at checkout?
- While logged in, add your items to your cart and proceed to the checkout screen.
-
Enter your generated code into the promo code field and click Apply
- Can't find your code? It's saved in the Redemption tab under My Coupons.
- Confirm the discount has been applied to your order.
- Complete your purchase with your preferred payment method.
Important: Cloud Coins discount codes
cannot be combined with other coupon codes. Only one code can be applied per order.
Can I use a Cloud Coins code with a coupon or other promotion?
No, Cloud Coins discount codes cannot be stacked with coupons or any other promotional codes. Only one discount code may be used per transaction.
What is included in the Delta 8 Diamonds Bundle from Indacloud?
The Delta 8 Diamonds Bundle from Indacloud is a premium package that offers an assortment of our top-tier Delta 8 products. This bundle is designed to provide a complete experience of our Delta 8 Diamonds, each offering a unique flavor and effect. The bundle comprises 1x Blueberry Kush, 1x Sour Diesel, and 1x Strawberry Cough, each a unique fusion of Delta 8, CBD, and Terpenes. The Delta 8 Diamonds, a special and exquisite creation, offer a potent and pure Delta 8 experience. This bundle is a testament to Indacloud's commitment to providing our customers with a diverse and high-quality range of conveniently packaged products.
How much can I save by purchasing the Delta 8 Diamonds Bundle?
When you purchase the Delta 8 Diamonds Bundle from Indacloud, you opt for significant savings. While the individual products in the bundle would cost more if purchased separately, the bundle offers savings of over 30%. This means you are gaining access to a diverse range of top-quality Delta 8 products and achieving excellent value for your money. The savings become even more substantial when you consider the high quality and potency of the products included in the bundle. At Indacloud, we are dedicated to providing our customers with the best value, and the Delta 8 Diamonds Bundle clearly reflects that commitment.
How do I use the products in the Delta 8 Diamonds Bundle?
The products in the Delta 8 Diamonds Bundle from Indacloud are designed to be used with a vaping or smoking vessel, as they are not edible. To use, you add the desired amount of product to your vaping or smoking vessel and enjoy it at your leisure. The Delta 8 Diamonds offer a potent and pure Delta 8 experience, so we recommend starting with a small amount and adjusting as necessary. It's always important to use these products responsibly and in accordance with all local laws and regulations. If you're new to Delta 8 or vaping, it may be beneficial to research or consult with a knowledgeable friend or professional to ensure you're using the products safely and effectively.
What is the size of each pack in the Delta 8 Diamonds Bundle?
Each pack in the Delta 8 Diamonds Bundle from Indacloud contains 2 grams of the product. This includes 1 gram of premium CBD and 1 gram of our signature Delta 8, combined with a selection of potent terpenes. The size of each pack is designed to provide a sufficient amount of product for multiple uses, depending on your usage habits. The compact size of the packs also makes them convenient for travel or on-the-go use. Despite their small size, these packs pack a punch in potency and quality, offering a premium Delta 8 experience in a compact package.
What are Delta 8 Diamonds and Sauce?
Delta 8 Diamonds and Sauce are a unique and potent form of Delta 8. The "diamonds" refer to the CBD and Delta 8 concentrate, extracted and isolated from intoxicating elements. This concentrate is then crystallized using heat, pressure, and time, resulting in "diamond" crystals. These diamonds are then suspended in a terpene solution called "sauce." The result is a product that is among the best in terms of purity and concentration, offering a fast and potent way to enjoy Delta 8. At Indacloud, we take pride in creating these unique and beautiful creations, providing our customers with a premium Delta 8 experience.
What is the potency and concentration of the Delta 8 products in the bundle?
The Delta 8 products in the bundle from Indacloud are among the most potent and concentrated on the market. Each container has 1 gram of premium CBD and 1 gram of our signature Delta 8, combined with a selection of potent terpenes. This combination results in a highly potent product and offers a fast and effective way to enjoy Delta 8. The high concentration of Delta 8 in these products means that a little goes a long way, and users can adjust the amount they use based on their preferences and tolerance levels. As always, we recommend starting with a small amount and adjusting as necessary.
Is the Delta 8 Diamonds Bundle legal in all states?
The legality of Delta 8 products, including the Delta 8 Diamonds Bundle from Indacloud, can vary by state. Delta 8 is legal in some states in the U.S., but not all. It's important to check your area's specific laws and regulations before purchasing or using Delta 8 products. At Indacloud, we are committed to complying with all local laws and regulations and require that our customers do the same. We also require all customers over 21 to purchase our products. Please ensure you know and comply with local laws and regulations when using our products.
FREE SHIPPING $89+
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