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Privacy Policy Banner

Privacy Policy

Here is what you need to know.
The policies described therein are subject to change at any time; this is a fast-changing industry and we do what we can to keep our customers and fans informed. Last updated 7.17.25
This Privacy Policy forms part of Indacloud’s Terms and Conditions. By accessing this website or making a purchase through our online store, you agree to this Privacy Policy and our Terms and Conditions. Last updated 01.09.26

Age Restrictions for Access and Purchases

You must be 21 years of age or older to access or use this website. Individuals under 21 are not permitted to use this site for any purpose.

You are responsible for ensuring that you meet the legal age requirements in your state, province, or jurisdiction to purchase our products.

If we discover that we have collected personal information from someone under the age of 21 without proper verification, we will promptly delete that information. If you believe we may have collected information from or about someone under 21, please contact us at:

Email: [email protected]
Phone: 1 (877) 420-8428

Information We Collect and How We Use It

Information You Provide to Us

When you make a purchase or attempt to make a purchase through our store, we collect personal information you voluntarily provide, which may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order history

Information Collected Automatically

When you visit our website, certain information is automatically collected, including but not limited to:

  • Device and operating system information
  • IP address (which may be used to estimate location)
  • Browser type and language
  • Access times
  • Pages viewed and interactions with site features

We may use cookies, web beacons, pixels, and similar technologies to improve site functionality and user experience.

Email Communications

By providing your email address, you consent to receiving communications from Indacloud regarding orders, product updates, promotions, and company news. You may unsubscribe at any time using the link included in each email.

How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process orders and deliver products
  • Improve our website, services, and product offerings
  • Understand user behavior and enhance user experience
  • Respond to inquiries and provide customer support
  • Send transactional messages (receipts, confirmations, alerts)
  • Send marketing communications and promotional content
  • Detect, prevent, and investigate fraud or unlawful activity
  • Comply with legal obligations

California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws.

Behavioral Advertising

We may use your personal information to deliver targeted advertising that we believe may be relevant to you.

Analytics & Advertising Partners

We use tools such as Google Analytics to understand how visitors use our site. You can learn more about Google’s privacy practices here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may share usage and purchase data with advertising partners directly or via cookies and similar technologies.

To learn more about interest-based advertising, visit:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opting Out of Targeted Advertising

You may opt out through the following platforms:

You may also use the Digital Advertising Alliance opt-out tool:
https://optout.aboutads.info/

Cookies

Cookies are small data files stored on your device when you visit a website. We use functional, performance, advertising, and social media cookies to enhance your experience and understand site usage.

Cookies may be session-based (expire when you close your browser) or persistent (remain until deleted or expired). Persistent cookies may remain active for up to two years.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

For more information on cookies, visit:
https://www.allaboutcookies.org

Please note that disabling cookies may not fully prevent data sharing with advertising partners.

Consent

How We Obtain Consent

By completing a transaction or providing personal information for an order, delivery, return, or inquiry, you consent to our collection and use of your information as outlined in this Privacy Policy.

Withdrawing Consent

You may withdraw consent for marketing communications at any time by using the unsubscribe link in emails or by contacting us at:

Email: [email protected]
Phone: 1 (877) 420-8428

Disclosure of Personal Information

We do not sell your personal information. We may share it only in the following circumstances:

  • Service Providers: Trusted third parties who assist with operations and agree to maintain appropriate data protections
  • Legal Obligations: When required by law or legal process
  • Protection of Rights: To protect the rights, property, or safety of Indacloud, our customers, or others
  • Emergencies: To protect personal safety
  • Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets

If ownership changes, the acquiring entity will assume responsibility for your personal information under this policy.

Payment Processing

Our online store operates on a secure e-commerce platform.

Payment information is transmitted directly to PCI-DSS compliant payment processors using SSL encryption. We do not store credit card details beyond the completion of the transaction.

All payment gateways adhere to PCI-DSS standards established by Visa, MasterCard, American Express, and Discover.

Third-Party Services and Links

This Privacy Policy applies only to Indacloud. We are not responsible for the privacy practices of third-party websites or services linked from our site. We encourage you to review their privacy policies separately.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. Access to accounts is protected by passwords—never share your password.

Indacloud will never request your password via email or phone.

While we take strong precautions, no internet transmission is completely secure. You provide information at your own risk.

Age of Consent

This website is intended only for individuals 21 years of age or older. We do not knowingly collect personal data from anyone under 21.

By using this website, you confirm that you meet the age requirement or are the age of majority in your jurisdiction.

United States Jurisdiction

This website is intended for users located in the United States. By submitting personal information, you consent to the application of U.S. law.

You are responsible for determining whether accessing this site and purchasing products is legal in your location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting.

If material changes are made, we will notify users via email or a prominent notice on our website.

You are responsible for ensuring your contact information is accurate and for reviewing this policy periodically.

Contact Information

For questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

Company Name: Indacloud
Legal Entity Name: SERVD Distribution, LLC
Email: [email protected]
Phone: 1 (877) 420-8428
Mailing Address: 4005 Felland Rd, Ste 110, Madison, WI, 53718 USA